Privacy policy

Effective Date: 17th July 2025

At Dalton’s Printers, we take your privacy seriously. Whether you're browsing our site, placing an order, or just getting in touch, you can trust us to treat your personal information with care, respect, and transparency.

This policy explains how we collect, use, and protect your information. By using our website or services, you agree to the practices outlined below.

 

 

1. What We Collect

We may collect both personal and non-personal information, including:

1.1 Personal Information

  • Your name

  • Email address

  • Phone number

  • Billing and delivery addresses

  • Payment details (handled securely through trusted third-party providers)

1.2 Non-Personal Information

  • Your browser type and device info

  • Your IP address

  • Pages visited, time spent on site, and general website usage

1.3 Files and Content You Upload

Any files you upload for printing are stored securely and used only to complete your order.

 

 

2. How We Use Your Information

We collect and use your data to:

  • Process and deliver your orders

  • Communicate with you about your order or enquiry

  • Improve our website, products, and services

  • Send updates, offers, or newsletters (only if you’ve opted in)

  • Meet our legal and regulatory obligations

 

 

3. Sharing Your Information

We never sell or trade your personal information. We only share it with trusted third parties when necessary, such as:

  • Service providers (e.g. payment processors, delivery partners)

  • Legal authorities, if required by law

  • Business successors, in the event of a sale or company restructure

 

 

4. How Long We Keep Your Data

We keep your information only as long as we need it:

  • Personal info is stored as required to fulfil orders or meet legal requirements

  • Uploaded print files are stored only as long as necessary to complete your job, unless you ask us to keep them for repeat work

 

 

5. Keeping Your Data Safe

We use sensible security measures to protect your information from loss, misuse, or unauthorised access. While no system is completely secure, we do our very best to keep your data safe.

 

 

6. Your Rights

You can request to:

  • View the personal information we hold about you

  • Correct inaccurate or incomplete data

  • Delete your data (unless we’re required to keep it by law)

  • Opt out of marketing communications at any time

To do this, just email us at [Your Contact Email].

 

 

7. Cookies and Tracking

We use cookies and similar technologies to:

  • Improve your experience on our website

  • Monitor site performance and usage

You can manage your cookie settings through your browser. For more details, please refer to our [Cookie Policy].

 

 

8. Links to Other Websites

Our site may include links to other websites. Please note: we’re not responsible for the privacy practices of those sites – so we recommend reading their policies before sharing personal information.

 

 

9. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal data from children. If we discover we’ve collected such information, we’ll delete it promptly.

 

 

10. Changes to This Policy

We may update this policy from time to time. If we do, we’ll update the Effective Date above and post the revised version here.