Terms of service

Welcome to Dalton’s Printers. By using our website or placing an order with us, you agree to the terms outlined below. Please take a moment to read them – they’re here to protect both you and us.

 

 

1. Acceptance of Terms

By accessing our website or placing an order, you’re agreeing to these terms and our Privacy Policy. If you don’t agree, please don’t use our services.

 

 

2. What We Do

We offer professional printing and packaging services as described on our website. All orders are subject to availability and the information you provide.

 

 

3. Your Responsibilities

  • Please make sure all the details you give us – including artwork, specs and contact info – are accurate and complete.

  • You must own or have permission to use any copyrighted materials you send to us.

  • Don’t misuse our site (e.g., upload harmful content, spam, or attempt unauthorised access).

 

 

4. Placing an Order

  • Orders can be placed through our website, by email, or over the phone.

  • We’ll confirm once we’ve accepted your order – though we reserve the right to decline it if needed.

  • Once confirmed, orders can’t be changed or cancelled unless we agree in writing.

 

 

5. Pricing & Payment

  • All prices are listed in GBP and exclude VAT unless stated otherwise.

  • Full payment is required before we begin production. We accept card payments, PayPal, and bank transfers.

  • Prices may change, but we’ll honour the price agreed at the time of your confirmed order.

 

 

6. Turnaround & Delivery

  • Turnaround times are estimates and depend on your specific job.

  • We’re not responsible for delays caused by couriers, incorrect details, or events beyond our control.

  • Delivery options and costs are clearly outlined during the ordering process.

 

 

7. Quality & Responsibility

  • We take pride in our work, but small variations in colour or finish may occur due to the nature of printing.

  • If you notice a problem, please let us know within 7 days of receiving your order.

  • If a product is faulty, we’ll either reprint or refund it – at our discretion. That’s the Dalton’s promise.

 

 

8. Intellectual Property

  • All content on our website belongs to us or our licensors.

  • You keep the rights to anything you submit for print – but you give us permission to use it to complete your order.

 

 

9. Privacy Matters

We treat your personal information with care. For details on how we use and protect your data, please read our Privacy Policy.

 

 

10. Our Liability

We’re not liable for any indirect or consequential loss. Our responsibility is limited to reprinting or refunding faulty products as outlined above.

 

 

11. Termination of Service

We reserve the right to refuse or terminate service if any of these terms are breached or if unlawful activity is involved.

 

 

12. Legal Stuff

These terms are governed by the laws of England and Wales. Any disputes will be handled in the courts of that jurisdiction.

 

 

13. Updates to These Terms

We may update these terms from time to time. The latest version will always be on this page – please check back occasionally.